This Privacy Policy explains how Ink & Impression collects, uses, discloses, and retains personal data in connection with its website and photo and art printing services in Toronto, Canada.
This overview highlights the principal topics addressed in this notice and directs readers to the relevant support path when further clarification is needed.
Subject to legal limits, individuals may request access to their personal data, ask for correction of inaccurate information, and request deletion where retention is not required. They may also object to or restrict certain processing in appropriate circumstances. If a request cannot be fully granted, we will explain the reason where permitted.
To make a privacy request, we may ask for enough information to confirm identity and locate the relevant records. We will assess the request, respond within a reasonable period, and keep a record of the outcome where needed for compliance.
We keep personal data only for as long as needed to manage inquiries, complete print orders, maintain business records, resolve disputes, and meet legal obligations. When information is no longer required, we delete it, anonymize it, or archive it in a limited form where retention is necessary for compliance or recordkeeping.
The updated version will apply from the date it is posted unless a different effective date is stated. Where a change is material, we will take reasonable steps to draw attention to it through the website or other appropriate notice.
We use personal data to respond to inquiries, review uploaded files, assess resolution and print specifications, provide size and paper consultation, prepare test print quotes, manage approvals, produce printed items, arrange collection, process payments, communicate about orders, maintain records, improve site performance, and meet legal or security obligations.
We may share personal data with payment processors, website hosting providers, email and communications services, file handling tools, and other operational vendors that support our business. These parties may process information on our behalf under contractual or similar confidentiality and security obligations. We do not authorize them to use the data for unrelated purposes.
We may disclose personal data when required or permitted by law, including in response to lawful requests, court orders, tax or accounting obligations, or to protect our rights, property, customers, or operations. We may also share information where disclosure is necessary to prevent fraud, address security issues, or enforce agreements.
We may collect contact details, order and inquiry information, uploaded files, consultation notes, payment-related records, and technical data such as device and usage information. For print services, this can include image files, file specifications, resolution review details, paper and size preferences, test print requests, production status information, and collection arrangements.
We receive data from users when they submit inquiries, upload files, book consultations, approve print quantities, or communicate with us by email or other contact methods. We also generate records from file review, production, payment processing, appointment management, and website activity, including basic technical logs and cookie-related data.
We may use session cookies, persistent cookies, and similar technologies. Session cookies help with navigation and security during a visit. Persistent cookies may remember preferences and support repeat visits. Analytics or performance cookies help us understand how the site is used and whether pages load and function properly.
We use standard browser and device controls to support site operation, remember preferences, and measure basic usage. Users can usually block or delete cookies through their browser settings, and some browsers offer controls for limiting tracking technologies. If cookies are disabled, certain features may not function as intended.
